We are very happy with ServiceDesk Plus; both for call logging and for Asset Management. It has greatly improved the management of our Help Desk; reporting is excellent and we now have ample information on our Assets, at our fingertips. Servaplex provided excellent support in getting us up and running and any of our queries have been responded to very quickly.
We are very happy with ServiceDesk Plus. It has all of the functionality that we require, plus much more!. On the few occasions that we required product support, our issues were resolved quickly and efficiently.