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Netwrix Password Manager

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Netwrix Password Manager gives end users the ability to securely manage their passwords and resolve account lockout incidents in a self-service fashion without involvement of help desk personnel. This allows organizations to implement strong password policies in Active Directory environments to meet regulatory compliance requirements and address identity management challenges.

Password management is the most common IT support issue, accounting for most of the help desk workload in many organizations. Password complexity and expiration policy requirements lead to frequently forgotten passwords and account lockouts, increasing the overall administrative burden.

Netwrix Password Manager is a simple and cost-effective solution that allows users to reset forgotten passwords, troubleshoot account lockouts and unlock their accounts manually through a convenient, web-based, self-service portal and integration with the standard Windows logon procedure.

The product uses a question-and-answer based security system for user authentication. First, users enroll by creating their profiles. Once the profile is established, the user can manage the password and account manually by simply supplying the answers from the profile. All account operations are logged for regulatory compliance and easy access by IT personnel interested in monitoring password management activity (Download report sample). Netwrix Password Manager supports and Google Apps password reset with the same ease and convenience as for domain accounts.

 Netwrix Password Manager is available in the Freeware and Standard Editions. Check the table below to identify which Edition suits you best. The Freeware Edition has certain limitations but never expires. The Standard Edition can be evaluated for free and without any limitations for 20 days. You may want to read more about Netwrix product editions for a detailed explanation of them.


FeatureFreeware EditionStandard Edition (Free Trial)
Reset forgotten passwordsUsers can reset passwords and unlock their own accounts after successful answering identity verification questions
Unlock accounts
Self-service password changeSelf-service password change for domain users through a simple web form
Logon prompt extensionAllows to reset password right on the logon screen, without having access to web browser
Disconnected mode of operationAllows remote users who don't have access to domain at logon time to reset password after answering verification questions
Password change reminderWith password expiration alerting feature available in Netwrix Auditor for Active Directory (licensed separately) users are notified before passwords expire so that they can quickly change their passwords to avoid downtime and user frustration
Non-intrusive approachNo changes in AD schema or system configuration are required
Web-based portalNo installation on help desk computers and user desktops (unless you want to use the Logon Prompt Extension)
Helpdesk delegationPassword resets and account unlocks can be easily delegated to help desk personnel
Auditing, security and complianceAll password resets and account unlock operations are logged in detail for security and compliance purposes
Alerting about account operationsEmail alerts can be setup to notify administrators and end users about certain account operations, such as enrollments, password resets etc.
Support for popular applicationsGoogle Apps and SalesForce password reset done with ease and convenience
Tracking inactive user accountsControl of inactive user accounts can be automated with freeware Netwrix Inactive User Tracker tool, which checks all users and reports those that have been inactive for a specified number of daysNetwrix Auditor for Active Directory(licensed separately) automatically deactivates inactive user accounts, either by disabling or setting a random password, moving to another OU, or finally deleting such accounts
Technical SupportSupport ForumFull range of options
LicensingFree of charge for up to 100 usersPer user, please use the form to request pricing.



  • Minimum: Intel 3, AMD Duron 1800
  • Recommended: Intel 4, AMD Athlon 2000+


  • Minimum: 512MB RAM
  • Recommended: 768MB RAM


  • Minimum: 20MB physical disk space for product installation
  • Recommended: 200MB of free space total


Operating System:

  • Windows XP SP3 or above

Other required components:

  • Web browsers supported by Help Desk Portal:
    • Microsoft Internet Explorer 6.0 or later
    • Mozilla FireFox 2.0 or later
    • Apple Safari 2.0 or later
    • Opera 9.0 or later
    • Chrome 19 or later
  • .NET Framework 2.03.0 or 3.5
  • Internet Information Services (IIS) 5.1 or later (IIS 7.0 or later requires IIS 6 Management Compatibility - all components)
  • Logon Prompt Extension:
    • Windows 2000 SP4 or higher with IE 6.0 or higher