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ServiceDesk and HelpDesk

Absolute Service SAAS

More organizations are choosing Software as a Service (SaaS) as a deployment option when budgets are tight and capital expenditure is harder to come by. SaaS also has many additional benefits

Absolute Service Appliance

Absolute Service is available as a virtual appliance, significantly reducing the time and effort installing and maintaining your system.The appliance currently supports VMware, XenServer and the Open Virtualization Format (OVF).

ServiceDesk Plus

ServiceDesk Plus integrates your help desk requests and assets to help you manage your IT effectively. It helps you implement ITIL best practices and troubleshoot IT service requests faster. ServiceDesk Plus is a highly customizable, easy-to-implement help desk software.

Absolute Service

Absolute Service is a complete ITIL v3 certified service management tool for the enterprise. Based on open standards and a Web 2.0 interface, LiveTime enables organizations to implement best practices in a matter of weeks, not months.


Absolute Software has become one of the leading vendors of Cloud based ITIL Service Management and Help Desk software servicing more than 5m end users daily.

NetSupport ServiceDesk

Web-based and fully compliant with the mandatory ITIL best-practice standards, NetSupport ServiceDesk provides your Service Desk with the tools needed to manage customer expectations and minimise the amount of system downtime. Featuring the core Incident, Problem and Change management functionality you would expect from a product that has been named Network Computing’s Service Management Product of the Year three years running, NetSupport ServiceDesk’s intuitive interface and streamlined workflow processing ensures your support team are using their time effectively and not being burdened with excessive administrative duties.


For the last 22 years NetSupport has been at the forefront of developing innovative solutions to aid in the management of desktop computers and their users.