Free Online Training, Workshops & Masterclasses

We’re happy to present free online training, workshops, and masterclasses to improve your knowledge.

If you can’t make it to a particular session, go ahead and register anyway as every session is recorded and you can watch at a time that’s convenient for you.

OpManager Training

ManageEngine OpManager – Training

April 16,23,30 2024 | Time: 6:00 AM GMT & 11:00 AM EDT

ManageEngine OpManager is an end-to-end network and server monitoring solution that lets you monitor your routers, switches, firewalls, servers, and virtual machines for fault and performance. Attend our free training sessions to learn how you can achieve improved network performance through enhanced network visibility and control.

Simplify identity management with workflow-driven automation

Simplify identity management with workflow-driven automation

April 25 AT 2 PM GST, 2 PM EDT,

On average, an IT admin spends about 20-30 minutes provisioning an identity, and close to 60% of companies worldwide still manage their identities manually. Many believe identity automation to be a costly affair that might even require a certain level of expertise to carry out.

  • Why automation is a game changer in identity management.
  • How to automate user provisioning with custom HCM integrations.
  • How to monitor critical automation tasks with approval-driven workflows.
Data classification: The cornerstone of DLP

Data classification: The cornerstone of DLP

April 29, 2024 2PM AEST |2PM GST |3:30PM IST

Effective information governance requires deep visibility into the sensitivity and vulnerability of the data you store. As data proliferates, this visibility becomes increasingly difficult to achieve. However, it is not impossible. With the right tools and processes in place, you can identify your most vulnerable data and enhance your DLP strategies.

Join us as we discuss the measures you can take to get the insights you need to secure your sensitive and business-critical data.

Secure access and ensure compliance with access certification

Secure access and ensure compliance with access certification

April 24 ,2024 | 11 AM GST 10 AM GMT 2 PM AEST April 25 | 11 AM EDT

Imagine having a hassle-free, structured process to ensure that the right users have the right access to the appropriate resources for the necessary duration. Let’s explore how this can be achieved by configuring access certification campaigns in ADManager Plus!

Hijacking an organization in 30 minutes with nothing but PowerShell

THE BUSINESS BENEFITS OF IT INITIATIVES

April 29, 2024 2PM GST | 2PM GMT | 11AM EDT

PowerShell is an attacker’s holy grail. This webinar will give you insights on how an attacker can use PowerShell to hijack a network, establish initial access, get insights on services, web sessions, steal cookies, and take over the network.

HOW TO ELIMINATE SERVICE PROCESS INEFFICIENCIES AND SAVE COSTS

HOW TO ELIMINATE SERVICE PROCESSINEFFICIENCIES AND SAVE COSTS

April 30 at 2pm AEST | 10am GMT | 10am PST

Optimize business performance, it’s essential to navigate service process inefficiencies, which can be a daunting task. From overlooked ticket queues to misaligned processes and communication bottlenecks, these challenges often seem obscure and endless.

This webinar uncovers actionable strategies to streamline service operations and drive significant cost

SDP Masterclass 2024

ServiceDesk Plus Masterclass

April 25, 2024 | 3pm AEDT | 11am GMT/CDT/PDT

In this episode, we will walk you through:

  • Creating custom incident templates and providing role-based access to them.
  • Designing and associating life cycles to specific incident templates.
  • Organizing and managing the knowledge base articles across various titles.
  • Implementing a simple yet powerful problem management practice.
SDP Cloud Masterclass 2024

ServiceDesk Plus Cloud Masterclass

April 24, 2024 | 3pm AEST | 11am BST/CDT/PDT

In this episode, we will walk you through:

  • Creating custom incident templates and providing role-based access to them.
  • Designing and associating life cycles to specific incident templates.
  • Organizing and managing the knowledge base articles across various titles.
  • Implementing a simple yet powerful problem management practice.
MDM Training

Mobile Device Management Training

May 16,23,30 | 11:30 EDT | 6:30 GMT 

This training program facilitates better understanding of the features and capabilities of Mobile Device Manager Plus. The 3-session training program takes you through the different enrollment methods, configurations and policies to simplify mobile device management along with the different options available to manage apps and content on mobile devices. We have now also introduced a session that focuses on the management capabilities available for Windows 10 laptops and Macs.

Servaplex provide tailored training for customers, if you would like more information drop us a quick mail and we will get straight back to you.