Andrew Pike, IT infrastructure manager at ALD Automotive, finds ManageEngine's Desktop Central and ServiceDesk Plus feature-rich, easy to deploy and integrate with other ManageEngine tools.

Canada's National Capital Commission has been using ManageEngine solutions since 2014 to manage its IT assets and infrastructure. Fatima Alves goes into detail on how ServiceDesk Plus has been useful to her organisation’s IT department.

Our Halloween Cyber Street opens today! Come join us for a series of webinars on various cybersecurity topics this Halloween season. https://www.manageengine.com/ems/halloween-cyber-street.html?servaplex

Enterprise Service Management (ESM) focuses on setting up individual service desks for multiple business functions, providing a uniform end-user experience across the different service desks in the organisation.

Tuesday, October 1, 2019 - Royal Marine Hotel, Dun Laoghaire.
Thursday, October 3, 2019 - Clayton Hotel Silver Springs, Cork.

https://www.manageengine.com/events/2019/seminar/ireland.html?prt=Servaplex

Learn how asset management works in ServiceDesk Plus, and how you can track the complete life cycle of your assets.

Like any service desk supervisor, Lisa Golson at insurance education organisation The Institutes needed a way to organize her hardware and software tickets and give end users a platform to quickly report their issues. Lisa has found all that and more with ServiceDesk Plus. Aside from complete ticket management features, ServiceDesk Plus also offers detailed analytics so Lisa can easily identify major problems and evaluate her company’s support staff needs.

A prominent UAE power company uses many different ManageEngine products, including ADManager Plus, ADAudit Plus, ServiceDesk Plus, OpManager, and Desktop Central; the company has been using OpManager, IT manager Nadeem Sarwar's favorite ManageEngine product, for eight years. Sarwar recommends ManageEngine because it offers a broad spectrum of affordable products that make even the smallest IT team more efficient.

Ben Woo, ICT service manager at Education Services Australia, says ServiceDesk Plus is an "eye-opener" from an IT service management perspective. He's a big fan of how customizable and easy-to-use ManageEngine's solutions have been for his team; the fast support and helpful in-person training his company has received from ManageEngine over the past three years are just icing on the cake.

Hillary Pundt, Manager of IT Services at Benefit Plans Administrative Services Inc. (BPAS), handles everything from help desk management, network management, mobile device management, and user account management with the help of ManageEngine's suite of IT management tools

Delegate Active Directory, Office 365 and G Suite management tasks to technicians without modifying the AD permissions of those technicians www.admanagerplus.com

Always great to visit Zoho in Chennai!

Wanstor is one of the UK's premium IT service providers, and a proud ManageEngine customer for the past 10 years. Peter Lukes (Managing Director) and Manmit Rai (Operations Director) share how ManageEngine's service management suite has helped Wanstor overcome its IT service challenges and deliver quality services to customers at a lower cost.

Create Active Directory users in bulk by importing a CSV file that contains the details of those users. www.admanagerplus.com

ManageEngine Mobile Device Manager Plus is an enterprise mobile device management solution that is designed to enhance employee productivity without compromising on corporate security.
https://www.manageengine.com/mobile-device-management/

The cloud version of ServiceDesk Plus now comes with your own virtual support agent, Zia, who can be the first point of contact for your service desk. Zia helps perform simple service desk activities and fetch information, so end users don't have to rely on a technician.

Capita infrastructure manager Alan Knight explains their use of the portal in ServiceDesk Plus MSP.

Capita is an international business process outsourcing and professional services company headquartered in London.

Pennsylvanian school district supports 1,500+ users with ManageEngine ADManager Plus, ServiceDesk Plus and Desktop Central - www.manageengine.com