Free Online Training, Workshops & Masterclasses

We’re happy to present free online training, workshops, and masterclasses to improve your knowledge.

If you can’t make it to a particular session, go ahead and register anyway as every session is recorded and you can watch at a time that’s convenient for you.

OpManager Training

ManageEngine OpManager – Training

April 16,23,30 2024 | Time: 6:00 AM GMT & 11:00 AM EDT

ManageEngine OpManager is an end-to-end network and server monitoring solution that lets you monitor your routers, switches, firewalls, servers, and virtual machines for fault and performance. Attend our free training sessions to learn how you can achieve improved network performance through enhanced network visibility and control.

3 PowerShell commands for Red team's Defense Evasion

Tracking Windows user logon 101

April 17 AT 2 PM GST, 10 AM GMT 2 PM EDT, 11 AM PDT

User logon activity needs to be audited to meet various security, operational, and compliance requirements of an IT environment.

In this webinar, we’ll show you how you can weaponize ManageEngine ADAudit Plus’ tailor-made compliance reports to comply with stringent regulatory standards and easily secure your AD environment.

Simplifying IPAM and DHCP monitoring with OpUtils

Three AD Tasks You Should Leave To Your Users

April 18, 2024 |2 PM GST, 10 AM GMT 2 PM EDT

Password resets and account unlocks constitute a major portion of IT support requests. When a single password reset call can cost a business almost $70, the expenses can quickly skyrocket. .

Save a substantial amount of time and money by giving your users the power to perform their own password resets, account unlocks, and directory updates. In this webinar, our product expert Sharada Murthy will demonstrate three key AD tasks you should hand over to your users to reduce the load on IT support and increase overall productivity.

Secure access and ensure compliance with access certification

Secure access and ensure compliance with access certification

April 24 ,2024 | 11 AM GST 10 AM GMT 2 PM AEST April 25 | 11 AM EDT

Imagine having a hassle-free, structured process to ensure that the right users have the right access to the appropriate resources for the necessary duration. Let’s explore how this can be achieved by configuring access certification campaigns in ADManager Plus!

Hijacking an organization in 30 minutes with nothing but PowerShell

THE BUSINESS BENEFITS OF IT INITIATIVES

April 29, 2024 2PM GST | 2PM GMT | 11AM EDT

PowerShell is an attacker’s holy grail. This webinar will give you insights on how an attacker can use PowerShell to hijack a network, establish initial access, get insights on services, web sessions, steal cookies, and take over the network.

HOW TO ELIMINATE SERVICE PROCESS INEFFICIENCIES AND SAVE COSTS

HOW TO ELIMINATE SERVICE PROCESSINEFFICIENCIES AND SAVE COSTS

April 30 at 2pm AEST | 10am GMT | 10am PST

Optimize business performance, it’s essential to navigate service process inefficiencies, which can be a daunting task. From overlooked ticket queues to misaligned processes and communication bottlenecks, these challenges often seem obscure and endless.

This webinar uncovers actionable strategies to streamline service operations and drive significant cost

SDP Masterclass 2024

ServiceDesk Plus Masterclass

April 25, 2024 | 3pm AEDT | 11am GMT/CDT/PDT

In this episode, we will walk you through:

  • Creating custom incident templates and providing role-based access to them.
  • Designing and associating life cycles to specific incident templates.
  • Organizing and managing the knowledge base articles across various titles.
  • Implementing a simple yet powerful problem management practice.
SDP Cloud Masterclass 2024

ServiceDesk Plus Cloud Masterclass

April 24, 2024 | 3pm AEST | 11am BST/CDT/PDT

In this episode, we will walk you through:

  • Creating custom incident templates and providing role-based access to them.
  • Designing and associating life cycles to specific incident templates.
  • Organizing and managing the knowledge base articles across various titles.
  • Implementing a simple yet powerful problem management practice.
MDM Training

Mobile Device Management Training

May 16,23,30 | 11:30 EDT | 6:30 GMT 

This training program facilitates better understanding of the features and capabilities of Mobile Device Manager Plus. The 3-session training program takes you through the different enrollment methods, configurations and policies to simplify mobile device management along with the different options available to manage apps and content on mobile devices. We have now also introduced a session that focuses on the management capabilities available for Windows 10 laptops and Macs.

Servaplex provide tailored training for customers, if you would like more information drop us a quick mail and we will get straight back to you.