Who We Are

Founded in 2003, Servaplex is an independent IT Software supplier with clients in a wide range of industries including government, education, financial services, construction and manufacturing.
We supply, deploy and support a comprehensive range of world class IT Management Software solutions for Active Directory, Endpoint Management, Service Desk and more. Our services include implementation, support and training.

We provide solutions that work for all businesses, regardless of size or budget.

Our Numbers

Check out a few Facts & Figures on what we have achieved on our journey over the 20 years by increasing our family (customers, projects) all around the globe.

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PRODUCTS
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CUSTOMERS
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YEARS EXPERIENCE

Our Team

Our team have been together for decades to earn the reputation for Servaplex as the best Software Provider, meet the team here.

Gerry Cullen - Director - Servaplex IT Solutions

Gerry Cullen

Owner, Sales Director

As a founding member of Servaplex Ltd in 2003, Gerry is part of a team that has successfully grown the company into a leading software provider in the Irish market.
Gerry has over twenty years’ experience in IT and is responsible for the company’s sales strategy and business development. Focusing on customer needs and aligning those needs with constantly evolving technologies is one of the most rewarding aspects of the Servaplex unique market approach.

Tim McAlpin - Owner Servaplex Ireland

Tim McAlpin

Owner, Director

With more than twenty years’ experience in the IT industry, Tim was a founding member of Servaplex in 2003. Prior to this Tim spent several years supporting customers on a range of network management software products. With a move into sales, Tim’s technical background was ideally suited to manage the sales, customer and vendor relationships for a number of system and infrastructure management products. Tim has a keen eye for identifying new products and vendors and developing the market for those products in Ireland.

Sarneek Tiwari - Software Product Specialist Servaplex

Sarneek Tiwari

Software Product Specialist

Sarneek has over 8 years of product experience in ITSM, SIEM, and Endpoint Security. Strong engineering professional with a Master of Science (MSc) focused in Management Information Systems from National University of Ireland, Galway. Skilled in Microsoft Server, Active Directory, Virtual Technologies, PHP, JAVA, C# and Databases.

Aoife Walsh - Marketing - Servaplex IT Solutions

Aoife Walsh

Head of New Business Development

A Bachelor’s degree from the National College of Ireland, Aoife has proven ability in business development through strategic digital communication, multimedia engagement, and in-depth market research. Skilled at identifying growth opportunities, developing and executing innovative initiatives, and managing cross-functional projects. Experienced in liaising with external clients to drive project success and consistently deliver on business objectives.

Lisa Hernon - Financial Controler Servaplex Ireland

Lisa Hernon

Financial Controller

Lisa has been with Servaplex since 2003 and is a qualified ACCA member. She oversees the company’s accounting operations, ensuring accuracy, compliance, and the smooth financial management of the business.

Aryan Purohit Business Development Executive Servaplex

Aryan Purohit

Business Development Executive

Aryan is one of the newest members of our sales team, bringing fresh energy and a strategic mindset. He holds an MSc in Strategic Management from UCD and combines his passion for IT and business strategy to help organisations reach their goals. With a strong focus on understanding client challenges, Aryan delivers customised solutions that align technology with business objectives, driving meaningful results and sustainable growth.

Lisa Hernon - Financial Controler Servaplex Ireland

Ciarán McCarthy

Pre-Sales Technical Consultant

Ciarán brings over 10 years of experience in the retail and service sectors. He is currently undergoing training in ITOM and working towards getting certified, expanding his expertise to support the team’s technical capabilities.

Daniel Flood - Sales & Marketing Administrator Servaplex

Daniel Flood

Sales and Marketing Coordinator

Daniel is a Marketing Practice graduate from the National College of Ireland, with a strong foundation in consumer behaviour and market trends. His expertise spans CRM communications, digital strategy, and marketing tools such as SEMrush. In addition to managing social media channels and creating data-driven campaigns, Daniel also supports order processing, ensuring smooth and efficient customer transactions. His analytical approach and creative mindset make him a valuable asset in both marketing execution and operational support.

Daniel Flood - Sales & Marketing Administrator Servaplex

Patrick McCrodden

Junior Software Specialist

Patrick McCrodden is a skilled Cyber Security Engineer with a proven ability to design, secure, and optimise complex systems. Proficient in SIEM & EDR management, Linux administration, DevOps, and cloud technologies including AWS and Azure, he combines deep technical expertise with a strategic mindset to deliver resilient, high-performance solutions. His work is driven by a passion for problem-solving, innovation, and operational excellence.

Testimonials

Check out some of our hand picked testimonials of some happy clients & customers who have benefited from our products, services and support over the years.

“Desktop Central and ServiceDesk Plus have allowed our small IT team to work more effectively and efficiently. A small team of 3 helpdesk agents support approx. 350 requests a week currently.”

Adrian Harte

Group IT Manager, Kirby Group Engineering

“We are very happy with ServiceDesk Plus; both for call logging and for Asset Management. It has greatly improved the management of our Help Desk; reporting is excellent, and we now have ample information on our Assets, at our fingertips. Servaplex provided excellent support in getting us up and running and any of our queries have been responded to very quickly”

Fintan Kirwan

IS Project Leader, Wexford County Council

“ManageEngine’s ServiceDesk Plus was initially installed to provide an IT Service Desk but it has since been expanded to our Facilities section for the logging and tracking of facilities requests. We are also utilising MangeEngine ServiceDesk Plus for the council’s COVID-19 Community Call helpline.”

Cian McGovern

IS Project Leader, Longford County Council

See how your business can benefit from having your Endpoint Management looked after by the Irish experts. Give us a call now on +353-1-2304242 or fill in the form below and a member of our team will be in touch!