Testimonials

“We have saved days of work monthly with our IT team, manually starting Windows updates and doing controlled reboots out of hours (multiple times on one server sometimes).

We trust Endpoint Central to install and reboot our servers on automated schedules.“

iain briscoe

“ManageEngine’s Site 24×7 has given us a comprehensive bird’s-eye view of our IT infrastructure, including it’s performance and availability, all in one place. We were looking for a cost-efficient, one-stop monitoring product that also ensures the best digital experience, and the tool became a perfect solution for our needs”

Michael Devitt

“We have found all Servaplex staff extremely helpful and friendly.

The free ice-cream on training days in Dublin is great too!“

iain briscoe

“Working with the Servaplex team has always been a positive experience. They’re very easy to work with, efficient, and strive to do their best to provide a seamless onboarding & implementation experience. It’s reassuring for us to know that we’ve a strong local team’s support who understand our challenges and are there for us whenever we need them”

Michael Devitt

“Since becoming customers, we have started using multiple Servaplex products. Endpoint Central – for 3rd party software updates. Asset Explorer – Asset register which we use to rely on WSUS for as a work around. Vulnerability Management – replaced a previous tool. Network Configuration Manager – replace a previous tool.”

iain briscoe

“Our initial reason for looking at Endpoint Central was a direct replacement for WSUS. We never fully trusted WSUS to automate patching and reboots for our 400+ server estate, plus 200 user endpoints”

iain briscoe

“I would rate Servaplex very high – they have always been responsive and easy to deal with when I have ever had any queries or issues. Through ServiceDesk Plus we can work as a team even though we are apart and that has proven to be a big success over the last 15 months.”

ADRIAN HARTE

“Servaplex has been fantastic helping us onboard with the new cloud environment of Endpoint Central and liaising with the folks in ManageEngine on our behalf.”

COLIN COOPER

“The support from Servaplex is great and they are always back to you so quickly, giving us one less thing to worry about!. I always find anyone I deal with in Servaplex very helpful and super friendly and they are always back fairly promptly too, so for me that makes building the relationship between us and Servaplex better which is always great to have!”

JESSICA JONES

“Working with Servaplex is flawless, we never had any issues so far. Servaplex and ManageEngine products helped us a lot during the global pandemic period.”

Antoine Nowak

“ServiceDesk Plus has allowed our small IT team to work more effectively and efficiently. A team of just three helpdesk agents now supports approximately 350 requests each week.”

Adrian Harte

“ServiceDesk Plus is a simple yet powerful IT helpdesk ticketing software. ServiceDesk Plus has been a great decision both functionally and financially for us.”

James Arnold

“We are very happy with ServiceDesk Plus; both for call logging and for Asset Management. It has greatly improved the management of our Help Desk; reporting is excellent, and we now have ample information on our Assets, at our fingertips. Servaplex provided excellent support in getting us up and running and any of our queries have been responded to very quickly”

Fintan Kirwan

“ManageEngine’s ServiceDesk Plus was initially installed to provide an IT Service Desk but it has since been expanded to our Facilities section for the logging and tracking of facilities requests. We are also utilising MangeEngine ServiceDesk Plus for the council’s COVID-19 Community Call helpline. Servaplex were available over the course of the weekend to assist us with setting up the system and ensure we got the required licenses on time for the system to enter operation on the following Monday morning.”

CIAN MCGOVERN