Testimonials

Check out some of our hand picked testimonials of some happy clients & customers who have benefited from our products, services and support over the years.

“I would rate Servaplex very high – they have always been responsive and easy to deal with when I have ever had any queries or issues. Through ServiceDesk Plus we can work as a team even though we are apart and that has proven to be a big success over the last 15 months.”

ADRIAN HARTE

GROUP IT MANAGER KIRBY GROUP

“Servaplex has been fantastic helping us onboard with the new cloud environment of Desktop Central and liaising with the folks in ManageEngine on our behalf.”

COLIN COOPER

HEAD OF ICT Medical Council

“Working with Servaplex is flawless, we never had any issues so far. Servaplex and ManageEngine products helped us a lot during the global pandemic period.”

Antoine Nowak

IT INFRASTRUCTURE MANAGER – Venn Life Sciences

“The key point for us choosing Servaplex and ManageEngine was the ability to manage our Linux machines that are over 70% of our workstations and 90% of our servers. Also being able to test the system with full capabilities for 29 days and still get all the support made a big difference for us. The whole sales and support team was fantastic.”

Adonis Tarcio Moreira

SENIOR SYSTEM ADMINISTRATOR AT AMMEON

“ManageEngine allows our customers to be kept up to date on a three tier level (Telephone/Web and Email) , provides excellent SLA options based on customers, allows our technical staff to be kept update instantly on all requests and most of all provides easy to use reporting facility which can be scheduled giving me the time to concentrate on other business requirements.”

Jason Roberts

TECHNICAL MANAGER, TCNS

“The support from Servaplex is great and they are always back to you so quickly, giving us one less thing to worry about!. I always find anyone I deal with in Servaplex very helpful and super friendly and they are always back fairly promptly too, so for me that makes building the relationship between us and Servaplex better which is always great to have!”

JESSICA JONES

IT OFFICER Foróige

“Desktop Central and ServiceDesk Plus have allowed our small IT team to work more effectively and efficiently. A small team of 3 helpdesk agents support approx. 350 requests a week currently.”

Adrian Harte

Group IT Manager, Kirby Group Engineering

“ADAudit Plus helps me be in command of the technical environment in my Active Directory network. It is easier to find logs and manage [them] more effectively. The [low] cost for the many features got our attention.”

Diego Pontes

Tecnisa SA

“I highly recommend ADAudit Plus. Now, I can easily monitor user logons, file deletions or modifications, [and] changes in AD, and export them as reports. The friendly UI and product support before and after purchase are excellent.”

Huseyin Akbaba

Information technologies, RMK Marine

“With FileAudit, organizations have an easy yet robust tool for auditing files and folders that reside on Windows systems, run audit reports without the help of IT, and even send alerts about audited events.”

Samara Lynn

LEAD ANALYST – PC MAG

“UserLock offers a level of protection that small, medium and large business should be implementing as part of their security roadmap”

Ricky Magalhaes

Information Security Analyst

“ServiceDesk Plus is a simple yet powerful IT helpdesk ticketing software. ServiceDesk Plus has been a great decision both functionally and financially for us.”

James Arnold

MANHATTAN ASSOCIATES

“We chose classroom.cloud because we needed a platform which helped our teachers easily monitor pupils’ activities and progress – allowing us to keep them on track with their learning. It also works both inside and outside the classroom, which is really reassuring given the times.”

Ben Whitetake

HEAD OF IT SERVICES, BURY GRAMMAR SCHOOL

“ManageEngine’s ServiceDesk Plus was initially installed to provide an IT Service Desk but it has since been expanded to our Facilities section for the logging and tracking of facilities requests. We are also utilising MangeEngine ServiceDesk Plus for the council’s COVID-19 Community Call helpline.”

Cian McGovern

IS Project Leader, Longford County Council

“We are very happy with ServiceDesk Plus; both for call logging and for Asset Management. It has greatly improved the management of our Help Desk; reporting is excellent, and we now have ample information on our Assets, at our fingertips. Servaplex provided excellent support in getting us up and running and any of our queries have been responded to very quickly”

Fintan Kirwan

IS Project Leader, Wexford County Council

“ManageEngine’s ServiceDesk Plus was initially installed to provide an IT Service Desk but it has since been expanded to our Facilities section for the logging and tracking of facilities requests. We are also utilising MangeEngine ServiceDesk Plus for the council’s COVID-19 Community Call helpline. Servaplex were available over the course of the weekend to assist us with setting up the system and ensure we got the required licenses on time for the system to enter operation on the following Monday morning.”

CIAN MCGOVERN

IS Project Leader – Longford County Council

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