Privacy Policy

1. Who we are

Servaplex is an independent IT Software supplier with clients in a wide range of industries including government, education, financial services, construction and manufacturing.

We supply, deploy and support a comprehensive range of world class IT Management Software solutions for Active Directory, Endpoint Management, Service Desk and more. Our services include implementation, support and training.

We provide solutions that work for all businesses, regardless of size or budget.

2. What personal data we collect and why we collect it

As defined in GDPR, personal information is “any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier”. It is information that identifies you as an individual or relates to an identifiable individual.

You can visit our Site without telling us who you are or revealing any Personal Data. But in some circumstances, we may request, and you may give us Personal Data by filling in forms on our Site, or by corresponding with us by phone, e-mail, or otherwise. This Personal Data may include:

2.1 Personal information : information such as name and email address is used to keep you informed on new products/versions/updates, upcoming events and changes in this Privacy Policy Statement.

2.2 Comments : When visitors leave comments on the site we collect the data shown in the comments form.

2.3 Contact forms : In our website we only have one form which is in the contact page .we only collect name and email address to inform you about our vendors.

2.4 Cookies :   We don't collect any cookies information.

3. Embedded content from other websites

Our Site may include links to and from other websites of our partner networks and affiliates. If you follow a link to any of these websites, please note that these websites are not covered by this Privacy Policy. We are not responsible for the privacy practices of any third parties or the content of linked sites although we do encourage you to read the applicable privacy policies and terms and conditions of such parties or websites.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website. This Privacy Policy only applies to how Servaplex deals with your Personal Data, and it does not apply to any other company or any other company’s websites even if you access them via our Site. Please check these policies before you submit any Personal Data to these websites.

4. Who we share your data with

We use a range of third parties to provide services – either directly or indirectly. Our commitment is protecting your privacy. We protect your information from unauthorized use or loss and will only pass your data to our business partners, to fulfill your requirements, improve our services or where we are required to do so by law.

Where relevant, these companies are required to comply with our data privacy and information security standards when handling personal data and we aim that they do not compromise your personal data and information.

5. How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

6. What rights you have over your data

If you have fill the form, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

7. Where we send your data

Visitor comments may be checked through an automated spam detection service.

8. Changes to our privacy policy and contacting us

Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our policy and notice.

9. Our contact information

Servaplex Ltd                          +353 1 2304242            
33 Carysfort Avenue             info@servaplex.com
Blackrock
Co. Dublin