Who We Are

Founded in 2003, Servaplex is an independent IT Software supplier with clients in a wide range of industries including government, education, financial services, construction and manufacturing.
We supply, deploy and support a comprehensive range of world class IT Management Software solutions for Active Directory, Endpoint Management, Service Desk and more. Our services include implementation, support and training.

We provide solutions that work for all businesses, regardless of size or budget.

Our Numbers

Check out a few Facts & Figures on what we have achieved on our journey over the 20 years by increasing our family (customers, projects) all around the globe.


Our Team

Our team have been together for decades to earn the reputation for Servaplex as the best Software Provider, meet the team here.

Gerry Cullen - Director - Servaplex IT Solutions

Gerry Cullen

Owner, Sales Director

As a founding member of Servaplex Ltd in 2003, Gerry is part of a team that has successfully grown the company into a leading software provider in the Irish market.
Gerry has over twenty years’ experience in IT and is responsible for the company’s sales strategy and business development. Focusing on customer needs and aligning those needs with constantly evolving technologies is one of the most rewarding aspects of the Servaplex unique market approach.

Tim McAlpin - Owner Servaplex Ireland

Tim McAlpin

Owner, Director

With more than twenty years’ experience in the IT industry, Tim was a founding member of Servaplex in 2003. Prior to this Tim spent several years supporting customers on a range of network management software products. With a move into sales, Tim’s technical background was ideally suited to manage the sales, customer and vendor relationships for a number of system and infrastructure management products. Tim has a keen eye for identifying new products and vendors and developing the market for those products in Ireland.

Sarneek Tiwari - Software Product Specialist Servaplex

Sarneek Tiwari

Software Product Specialist

Experienced product specialist with a demonstrated history of working in the computer software industry. Strong engineering professional with a Master of Science (MSc) focused in Management Information Systems from National University of Ireland, Galway. Skilled in Microsoft Server, Active Directory, Virtual Technologies, PHP, JAVA, C# and Databases.

Aoife Walsh - Marketing - Servaplex IT Solutions

Aoife Walsh

Operations Manager

Bachelor’s degree in Marketing from the National college of Ireland. Skilled in Digital Communication, Multimedia, Market research, brainstorming, management and executing ideas, liaising with external clients for project execution and taking on individual tasks assigned to achieve business goals.

Keshav Rugnunen - Technical Specialist - Servaplex IT Solutions

Keshav Rugnunen

Operation Specialist

Keshav is an experienced NOC Operation Specialist with a proven track record of driving organisational change in network management and technical solutions. Keshav has over 12+ years of delivery experience across multiple geographies. Strong technical professional whom holds his A+, N+ and MCSE.

Lisa Hernon - Financial Controler Servaplex Ireland

Lisa Hernon

Financial Controller

Lisa joined Servaplex in 2003 and is a ACCA member. Lisa is responsible for the accounting operations of the company.


Check out some of our hand picked testimonials of some happy clients & customers who have benefited from our products, services and support over the years.

“Desktop Central and ServiceDesk Plus have allowed our small IT team to work more effectively and efficiently. A small team of 3 helpdesk agents support approx. 350 requests a week currently.”

Adrian Harte

Group IT Manager, Kirby Group Engineering

“We are very happy with ServiceDesk Plus; both for call logging and for Asset Management. It has greatly improved the management of our Help Desk; reporting is excellent, and we now have ample information on our Assets, at our fingertips. Servaplex provided excellent support in getting us up and running and any of our queries have been responded to very quickly”

Fintan Kirwan

IS Project Leader, Wexford County Council

“ManageEngine’s ServiceDesk Plus was initially installed to provide an IT Service Desk but it has since been expanded to our Facilities section for the logging and tracking of facilities requests. We are also utilising MangeEngine ServiceDesk Plus for the council’s COVID-19 Community Call helpline.”

Cian McGovern

IS Project Leader, Longford County Council

See how your business can benefit from having your Endpoint Management looked after by the Irish experts. Give us a call now on +353-1-2304242 or fill in the form below and a member of our team will be in touch!