Free Online Training, Workshops & Masterclasses
We’re happy to present free online training, workshops, and masterclasses to improve your knowledge.
If you can’t make it to a particular session, go ahead and register anyway as every session is recorded and you can watch at a time that’s convenient for you.

Setting up automations for critical ITSM practices in ServiceDesk Plus [Cloud]
September 27th, 2023 | 11am BST | CDT | PDT and 3pm AEST
In this episode, we’ll look at how to utilize powerful automations to improve key ITSM practices, including incidents, services, problems, changes, releases, assets, and more.

Setting up automations for critical ITSM practices in ServiceDesk Plus [On-premises]
September 28th, 2023 | 11am BST | CDT | PDT and 3pm AEST
In this episode, we’ll look at how to utilize powerful automations to improve key ITSM practices, including incidents, services, problems, changes, releases, assets, and more.
How to spot indicators of compromise (IoCs) using a SIEM solution
September 27th at 2PM GST (11AM BST)
Mastering file auditing for regulatory compliance: Essential strategies and best practices
September 27th at 2PM GST (11AM BST)
On-Demand – DLP essentials: Building a comprehensive data loss prevention plan
On – Demand
9 blind spots of traditional MFA and how to future-proof it.
October 17th at 2PM GST (11AM BST)
5 firewall misconfigurations to avoid in your infrastructures.
October 18th at 2PM GST (11AM BST)
- Identifying firewall misconfigurations that can make your network vulnerable.
- Steps to overcome firewall loop holes that exist in your infrastructure.
- Monitoring firewall events closely to spot weaknesses and threats.