Asset Management Ireland - IT Solutions Servaplex

What Is IT Asset Management?

IT asset management (also known as ITAM) is the process of ensuring an organization’s assets are accounted for, deployed, maintained, upgraded, and disposed of when the time comes. Put simply, it’s making sure that the valuable items, tangible, and intangible, in your organization are tracked and being used.

So, what’s an IT asset? Defined simply, an IT asset includes hardware, software systems, or information an organization value. IT assets have a finite period of use. To maximize the value an organization can, generate from them, the IT asset lifecycle can be proactively managed.

There are even companies where people are being employed just to keep track of IT assets. Systems should do this work. Without having to relegate time and brain matter to tracking artifacts, monitoring usage, and understanding dependencies, IT employees can focus more on what matters most to the organization. Thus, we bring to you our world class ITAM software’s to bring order and offer a single source of truth for IT teams, management, and ultimately, entire organizations.

IT Asset Management Products

Asset Explorer - Manage Engine - IT Solutions Ireland

ManageEngine AssetExplorer is a web-based IT Asset Management (ITAM) software that helps you monitor and manage assets in your network from Planning phase to Disposal phase.

AssetExplorer provides you with several ways to ensure discovery of all the assets in your network. You can manage software & hardware assets, ensure software license compliance and track purchase orders & contracts – the whole nine yards! AssetExplorer is very easy to install and works right out of the box.

Asset Explorer Benefits

  • Discover all the Windows, Linux, and macOS assets in your network with the unified agent for asset discovery.
  • Manage and Monitor software and hardware assets.
  • Manage the complete IT Asset lifecycle.
  • Ensure software license compliance.
  • Make informed decisions about hardware and software purchases throughout the entire IT Life Cycle.
  • Track Purchase Orders and Contracts.
  • Know the total cost of ownership of an asset.
Manage Engine - AssetExplorer - Ireland

Asset Explorer Benefits

  • IT Asset Management

    • Monitor complete asset life-cycle from procurement to disposal
    • Auto-discovery and management of all hardware and software inventory deployed in your network
    • Drilldown into assets to view critical information (history, CI info, relationship etc.)
  • CMDB

    • View all the Configuration Items and their relationships
    • Helps in root cause analysis and impact monitoring
    • Close to 50 pre-defined Configuration Types available
  • Software Asset Management & License Compliance

    • Stay compliant with license agreements with easy-to-understand flash charts
    • Identify unused and under-utilized licenses
  • Purchase Orders and Contracts

    • Use purchase order workflow for ease of purchase order generations
    • Define contract details, rules and attach contracts
    • Notify technician prior to contract expiration
  • Reports

    • Generate detailed pre-defined/custom/query reports
    • Ability to schedule reports and deliver to your inbox
  • End-to-end ITAM mobile application

    • Discover, manage, and track all your hardware and software assets from anywhere with the AssetExplorer mobile app for iOS and Android.

AssetExplorer Is Available In 3 Editions

Free

All functionality
Free edition never expires
Restricted to 25 Nodes
Available in 29 different languages
24×5 Live Technical support

Trial

Fully Functional 30-day trial
Valid up to 30 days
Restricted to 250 Nodes
Available in 29 different languages
24×5 Live Technical support

Professional

Fully Functional
Valid till license expires
Manage nodes (based on license bought)
Available in 29 different languages
24×5 Live Technical support

Asset Explorer - Manage Engine - IT Solutions Ireland

A suite of easy-to-use tools for managing and supporting IT assets across a corporate network.

As the use of technology increases in enterprises, NetSupport DNA provides the complete solution to help support the management and maintenance of IT assets, whilst supporting its users – all from a central point.

NetSupport DNA features a wealth of components including automatic discovery of devices; hardware and software inventory; change tracking; and user and software licence management. Building on the flexibility of a single solution, NetSupport DNA also includes as standard: energy monitoring; power management; USB endpoint security; printer monitoring; application and internet metering; a flexible alerting suite; and an easy-to-use software distribution module. NetSupport also offers optional service desk and remote-control modules.

Designed for ease of use, this award-winning solution gives technicians IT asset management features to effectively track, monitor and manage IT assets across the enterprise and its sites. Scalable to business needs – from a single SME through to larger multi-site implementations – it helps provide a clear and up-to-date overview of all asset activity.

Netsupport-DNA Key Features

  • Hardware inventory and SNMP discovery
  • Software licence management
  • Internet and application metering and restrictions
  • Endpoint security
  • Enforce Acceptable Use Policies
  • Power management and print monitoring
  • User account management
  • Proactive alerts
  • Easy installation
  • Multi-site support and management
  • Range of reporting options
  • Optional Remote Control

Implemented in minutes, NetSupport DNA will save time and money while enhancing your enterprise’s security, ensuring compliance, and increasing productivity.

See the benefits for yourself with our FREE 30-DAY TRIAL!

ServiceDesk Plus - Manage Engine IT Solutions Ireland

ServiceDesk Plus is a game changer in turning IT teams from daily firefighting to delivering awesome customer service. It provides great visibility and central control in dealing with IT issues to ensure that businesses suffer no downtime.

ServiceDesk Plus Features

  • Incident, problem and change management

  • Asset management

  • Purchase order management

  • Contract management
  • Self-service portal, and knowledge base

  • Project Management module is also available

ServiceDesk Plus Benefits

  • Best practice ITSM workflows
  • Powerful integrations with IT management apps
  • Smart automation
  • Extensive reporting capabilities
  • Codeless customizations
  • Deploy on cloud or on-premises

ServiceDesk Plus Is Available In 3 Editions

Standard

Incident management
Self-service portal
Knowledge base
Multi-site support
SLA management
Help desk reports

Professional

Help desk management
IT asset discovery
Software asset management
Asset inventory reports
Purchase & contracts management

Enterprise

Incident management
Problem management
Change management
Release management
IT project management
Service Catalog
Asset management
CMDB

Testimonials

“We never knew the importance of IT help desk ticketing software until we got one and got the right one. We chose ManageEngine ServiceDesk Plus, and it has never disappointed us.”

Serkan Sevim

CEO, Medianova

“ServiceDesk Plus is a simple yet powerful IT helpdesk ticketing software. ServiceDesk Plus has been a great decision both functionally and financially for us.”

James Arnold

Manhattan Associates

See how your business can benefit from having your Endpoint Management looked after by the Irish experts. Give us a call now on +353-1-2304242 or fill in the form below and a member of our team will be in touch!