Testimonials
Check out some of our hand picked testimonials of some happy clients & customers who have benefited from our products, services and support over the years.
“I would rate Servaplex very high – they have always been responsive and easy to deal with when I have ever had any queries or issues. Through ServiceDesk Plus we can work as a team even though we are apart and that has proven to be a big success over the last 15 months.”
ADRIAN HARTE
GROUP IT MANAGER KIRBY GROUP
“Servaplex has been fantastic helping us onboard with the new cloud environment of Desktop Central and liaising with the folks in ManageEngine on our behalf.”
COLIN COOPER
HEAD OF ICT Medical Council
“Working with Servaplex is flawless, we never had any issues so far. Servaplex and ManageEngine products helped us a lot during the global pandemic period.”
Antoine Nowak
IT INFRASTRUCTURE MANAGER – Venn Life Sciences
“The support from Servaplex is great and they are always back to you so quickly, giving us one less thing to worry about!. I always find anyone I deal with in Servaplex very helpful and super friendly and they are always back fairly promptly too, so for me that makes building the relationship between us and Servaplex better which is always great to have!”
JESSICA JONES
IT OFFICER Foróige
“Desktop Central and ServiceDesk Plus have allowed our small IT team to work more effectively and efficiently. A small team of 3 helpdesk agents support approx. 350 requests a week currently.”
Adrian Harte
Group IT Manager, Kirby Group Engineering
“UserLock offers a level of protection that small, medium and large business should be implementing as part of their security roadmap”
Ricky Magalhaes
Information Security Analyst
“ServiceDesk Plus is a simple yet powerful IT helpdesk ticketing software. ServiceDesk Plus has been a great decision both functionally and financially for us.”
James Arnold
MANHATTAN ASSOCIATES
“We are very happy with ServiceDesk Plus; both for call logging and for Asset Management. It has greatly improved the management of our Help Desk; reporting is excellent, and we now have ample information on our Assets, at our fingertips. Servaplex provided excellent support in getting us up and running and any of our queries have been responded to very quickly”
Fintan Kirwan
IS Project Leader, Wexford County Council
“ManageEngine’s ServiceDesk Plus was initially installed to provide an IT Service Desk but it has since been expanded to our Facilities section for the logging and tracking of facilities requests. We are also utilising MangeEngine ServiceDesk Plus for the council’s COVID-19 Community Call helpline. Servaplex were available over the course of the weekend to assist us with setting up the system and ensure we got the required licenses on time for the system to enter operation on the following Monday morning.”
CIAN MCGOVERN
IS Project Leader – Longford County Council
See how your business can benefit from having your Endpoint Management looked after by the Irish experts. Give us a call now on +353-1-2304242 or fill in the form below and a member of our team will be in touch!