Help Desk Solutions

Overview

Manage notifications across networks and platforms, monitor, build reports and set up alerts of all changes to systems and files.

Solutions

ServiceDesk Plus
ServiceDesk Plus provides great visibility and central control in dealing with IT issues to ensure that businesses suffer no downtime. For 10 years and running, it has been delivering smiles to millions of IT folks, end users, and stakeholders alike.

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ServiceDesk Plus MSP
ServiceDesk Plus MSP is a web based, ITIL-ready help desk software designed specifically for managed service providers. This all-in-one ITSM solution delivers comprehensive help desk, service desk, account management, asset management, remote controls and advanced reporting in a multi-tenant architecture with robust data segregation.

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SupportCenter Plus
SupportCenter Plus is a web-based customer support software that lets organizations effectively manage customer tickets, their account & contact information, the service contracts and in the process providing a superior customer experience.

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NetSupport ServiceDesk
NetSupport ServiceDesk delivers the processes needed to help you effortlessly track, organise, manage and answer the toughest support challenges. Its fully customisable and intuitive browser-based interface supports both desktop and mobile platforms and delivers robust workflow processes.

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Customer stories

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