Medical Council Case Study

Medical Council Ireland on Servaplex and ManageEngine new Desktop Central Cloud

“Gerry Cullen our Account Manager has been great working with the Medical Council and ManageEngine to ensure everything went to plan”
Colin Cooper
Head of ICT

Medical Council

The Medical Council regulates medical doctors in the Republic of Ireland. The Council’s purpose is to protect the public by promoting and better ensuring high standards of professional conduct and professional education, training and competence among doctors. There are over 21,000 doctors registered with the Medical Council. The Medical Council is funded by the annual payments of registered doctors – the Council receives no state funds.

“Servaplex have been fantastic helping us onboard with the new cloud environment of Desktop Central and liaising with the folks in ManageEngine on our behalf.”
Colin Cooper
Head of ICT

Utilisation:

The Medical Council use a cloud central platform to allow the ICT team to proactively manage the environment across our extended network.

After completing some independent research and evaluating various products available, it became clear they could extend their existing product suite to include remote management of PCs.

Challenges:

With COVID 19 forcing the majority of staff to work from home a major challenge is patching and creating inventories across a wider geographical location. Medical Council staff work from locations all over Ireland and beyond.

“The main use we have is for patching pc’s and it’s become obvious how long and hard our colleagues are working as the systems show pc’s are whirling away during the early hours.”

Benefits:

Within the Medical Council, many users are not working the traditional 9 to 5 work patterns, so they can now automate the collection of logs and push out important patches.