Q3 Recap @ Servaplex
As we arrvie into the final few months of 2024 it’s time to recap what has been a very busy and successful Q3 for us here at Servaplex. We were busy at the Cyber Security Summit, there were big product updates and even though we’ve been busy on the event circuit we still have a few more to attend before 2024 is done. Get the full update below now.
Cyber Security Summit 2024 Recap
This year’s Cyber Security Summit at Croke Park brought together industry leaders, government officials, and cybersecurity experts to tackle the most pressing challenges within digital security. Servaplex was delighted to work alongside ManageEngine, showcasing top-notch IT management solutions and demonstrating how our products can keep up with the ever-evolving demands of modern cyber resilience. We also had the opportunity to talk to the delegates about how important it is to have integrated cybersecurity solutions to protect essential systems and ensure compliance with NIS2 and DORA.
Engaging Presentations and Key Takeaways
One of the key highlights of the summit was the presentation by Lakshmi Srinivasan, a ManageEngine IT Security Solutions Expert. Lakshmi’s talk on “Enhancing Security Monitoring in Critical Infrastructure for NIS2 Compliance” provided everyone with crucial knowledge on navigating the current cybersecurity landscape. The positive feedback from attendees emphasised the relevance of the topics discussed and the need for continued engagement in cyber strategy.
There was a talk by Ossian Smyth, Minister of State for Public Expenditure and Reform, as well as Environment, Climate, and Communications. Ossian stopped by our stand to hear about our cybersecurity solutions. It was great to have the opportunity to share our thoughts on the most pressing issues within cyber security. It was great to see government involvement in cyber security discussions around strategies and industry best practices, highlighting the significance of collaboration in safeguarding critical infrastructure. Attendees had the opportunity to engage in relevant conversations and share their experiences, which enriched the overall experience.
Looking Ahead: Upcoming Events
We are looking forward to the final events of the year. In October, the Site24x7 team will be exhibiting at the SRECon24 event in the Convention Centre Dublin from the 29th to the 31st, where they will be joined by Tim from Servaplex, who will be on the stand to assist. SRECon24 is a gathering of engineers focused on site reliability, systems engineering, and managing distributed systems at scale. This is another great opportunity to talk to people from our team in person!
Additionally, we look forward to the HEAnet Conference will take place from 6th to 8th November at the Great Southern Hotel in Killarney. With over 400 participants expected, this conference will be a fantastic platform for networking, collaboration, and learning within the education and research sector. We will be at Stand 15, where Aoife, Tim, and Gerry will be ready to share their knowledge with attendees.
Thank you for being part of our journey towards a more secure future.
Eventlog Analyzer: SIEM Integration – ManageEngine
- Integrate ServiceDesk Plus with EventLog Analyzer to collect, manage, and generate reports of debug logs and web server access logs through security information and event management (SIEM) integration.
- To enable the integration, go to Admin>Apps & Add-ons> Integrations>ManageEngine. On the ManageEngine SIEM card, click Settings, and select the Enable EventLog Analyzer check box.
ServiceDesk Plus:
Report Enhancements:
- The ReportsConfigAdmin role in ServiceDesk Plus grants technicians’ full access to the Reports module. This role allows technicians to: View the list of all reports, edit reports from accessible modules, delete all reports, configure admin settings for reports, Enable Report Settings>Disable date personalisation in XLS and XLSX export, to make date columns customisable in the XLS and XLSX exported files
Custom Filter Enhancements
- In the Manage Views page in Requests, Changes, Solutions, Projects, and Tasks, you can now: Toggle the custom view to enable or hide it in the filter drop-down, Filter views as All Views, Created by System, Created by Me, All Private Views, and All Public Views.
Site24x7: Revolutionise the way you manage your IP addresses
- As networks grow and become more complex, simple spreadsheets may not be sufficient for effectively managing IP addresses within subnets and that’s where Site24x7 comes in. That’s why we offer an IP Address Management (IPAM) tool with all the features needed to track and manage IP addresses within your organisation. With our IPAM tool, you can monitor IP utilisation, view DNS to IP mappings and vice versa, track event history for each IP, and more. Read article for more.
Applications Manager
McLaren reduces MTTR by 30% and optimises the claims process by investing in Applications Manager. Read in detail
In response to this issue, ManageEngine quickly developed a resolver tool to help organisations recover affected systems efficiently. This tool is designed to automatically apply a workaround that addresses the conflict, allowing users to regain access to their systems with minimal downtime.
ADSelfService Plus: MFA best practices that you should start following
Don’t let weak MFA practices make your business an easy target for cyber attackers. Discover robust MFA strategies to strengthen your security posture and protect your identities. Learn more.
Onward & Upward for Q4 2024
Overall 2024 has been a great year thus far for the Servaplex team. We look forward to seeing what the rest of 2024 holds for us and continuing to help our clients with their IT systems.
If you have an IT Problem then we’ve got the IT Solution, call us on +353-1-2304242 or contact us online for more info!
