Free Online Training, Workshops & Masterclasses

We’re happy to present free online training, workshops, and masterclasses to improve your knowledge.

If you can’t make it to a particular session, go ahead and register anyway as every session is recorded and you can watch at a time that’s convenient for you.

ManageEngine Applications Manager four part training session

ManageEngine Applications Manager four Part training Session

May 09, 16 , 23, 30 11:00 AM EDT | 6:00 AM GMT

ManageEngine Applications Manager is an application performance monitoring and observability solution that supports 150+ technologies – both within the data center and cloud. Join our free training series to understand how you can boost the performance of your applications and deliver seamless user experiences.

Firewall Analyzer Training

Firewall Analyzer Training

May 28, June 04 2024 11:00 AM EST 6:00 AM GMT

Firewall Analyzer is a policy analysis and configuration reporting software. It offers CLI/API based configuration monitoring and it supports Telnet, SSH, and SCP protocol for security and traffic analysis. Explore Firewall Analyzer in our free training and learn how to secure your network on your own, get trained from our experts on how to proactively monitor threats and user internet activity.

Strengthen IT efficiency with holistic traffic analysis & NetFlow Analyzer

Strengthen IT efficiency with holistic traffic analysis & NetFlow Analyzer

June 06 and 13  2024 | Time: 6:00 AM GMT & 11:00 AM EDT

NetFlow Analyzer offers free training to its users to help understanding the product better and share tips and tricks to make best use of your bandwidth management tool. Come learn how NetFlow Analyzer can help you get real-time insights into your network traffic, and troubleshoot hogs and traffic spikes.

MDM Training

Mobile Device Management Training

May 16,23,30 | 11:30 EDT | 6:30 GMT

This training program facilitates better understanding of the features and capabilities of Mobile Device Manager Plus. The 3-session training program takes you through the different enrollment methods, configurations and policies to simplify mobile device management along with the different options available to manage apps and content on mobile devices. We have now also introduced a session that focuses on the management capabilities available for Windows 10 laptops and Macs.

OS provisioning & remote management of endpoints

OS provisioning & remote management of endpoints

April 30 ,2024 | 11 AM EDT | 6:30 AM GMT

Endpoint Central enables single-click access to remote computers for both Windows, Linux & Mac operating systems

Understanding image and driver repository. Learn how to customize image for deployment; learn how to create a deployment/instant task. Configuring bootable media creation [WinPE, USB, PXE, ISO]. Learn how to perform standalone deployment and remote office deployment.

HOW TO ELIMINATE SERVICE PROCESS INEFFICIENCIES AND SAVE COSTS

HOW TO ELIMINATE SERVICE PROCESSINEFFICIENCIES AND SAVE COSTS

April 30 at 2pm AEST | 10am GMT | 10am PST

Optimize business performance, it’s essential to navigate service process inefficiencies, which can be a daunting task. From overlooked ticket queues to misaligned processes and communication bottlenecks, these challenges often seem obscure and endless.

This webinar uncovers actionable strategies to streamline service operations and drive significant cost

SDP Masterclass 2024

ServiceDesk Plus Masterclass

April 25, 2024 | 3pm AEDT | 11am GMT/CDT/PDT

In this episode, we will walk you through:

  • Creating custom incident templates and providing role-based access to them.
  • Designing and associating life cycles to specific incident templates.
  • Organizing and managing the knowledge base articles across various titles.
  • Implementing a simple yet powerful problem management practice.
SDP Cloud Masterclass 2024

ServiceDesk Plus Cloud Masterclass

April 24, 2024 | 3pm AEST | 11am BST/CDT/PDT

In this episode, we will walk you through:

  • Creating custom incident templates and providing role-based access to them.
  • Designing and associating life cycles to specific incident templates.
  • Organizing and managing the knowledge base articles across various titles.
  • Implementing a simple yet powerful problem management practice.

Servaplex provide tailored training for customers, if you would like more information drop us a quick mail and we will get straight back to you.