Welcome to this month’s edition of Servaplex Spotlight. We’re back with the latest round of updates from the ManageEngine product suite to keep you informed. Learn about the new features and upgrades built to help your team strengthen its security posture and simplify your IT workflows.
Release of Zia Agents in ServiceDesk Plus Cloud – New Features
Zia Agents are high-value AI agents that take real action by connecting directly to your tools and business data. These agents can handle complex ITSM tasks 24/7 with total accuracy and can be created and deployed with few clicks. More Zia info.
CMDB Baselines
CMDB Baselines let you take a “snapshot” of your Configuration Items (CIs) at any given time. By capturing exactly how your attributes and relationships look in the moment, you can easily track changes over time and spot deviations from your expected setup. It’s a simple, structured way to analyse how your infrastructure has evolve and maintain total control over your configurations.
Endpoint Central Cloud – EDR (Endpoint Detection and Response)
Endpoint Central Cloud now offers an EDR (Endpoint Detection and Response) add-on, available across all editions. This powerful update integrates advanced malware protection and can also deploy specialised Zia Agents tailored to your specific ITSM needs. More EDR info.
Endpoint Central Issue Fixes and Enhancements
Issue Fixes
- An issue where devices incorrectly showed an offline status has been fixed.
- An issue with improper filter handling in the Windows 11 Compatibility Report has been fixed.
Enhancements
- Category-based site blocking is now available in the Browser Security module.
More about Endpoint Central.
Log360 New Features
- Access Gateway Cluster: All agent communications can now be routed, and UI access is through a secure gateway. This protects the network by keeping the primary server hidden from direct exposure.
- Failover Configuration: Failover support has been added using a virtual IP address or hostname, allowing uninterrupted agent and user connectivity during server switchovers.
Learn more about Log360.
ADManager Plus Enhancements and Security Fixes
Enhancement
- ADManager Plus now runs on JRE version 11.86.19, providing improved performance, stability, and better compatibility with modern security standards.
Security fix
- ADMP- 13141: The bundled Apache Tomcat has been upgraded to version 9.0.115.
More ADManager Plus info.
OpManager Plus Enhancements and Issue Fixes
Enhancements
- Integrated the dompurify npm package for secure client-side HTML rendering, ensuring safe data display in the UI and protection against Cross-Site Scripting (XSS) attacks.
Issue Fix
- From version 12.8.635, an issue in the “Run Program” and “Run System Command” notification profiles caused profile trigger failures. This issue has now been fixed.
Learn more about OpManager Plus.
The Servaplex Spotlight
That’s all for this edition of Servaplex Spotlight! Tune in next month for more updates, smarter integrations and IT wins. Until then, stay sharp, stay secure and keep your systems shining!
