Welcome to the July edition of Servaplex Spotlight. This month, we’re highlighting the latest innovations from ManageEngine, with a strong focus on AI-driven IT operations, enhanced endpoint security, and identity management. We’ve also included upcoming webinars and key product updates to help you stay informed and get the most from your ManageEngine solutions.

AI & Autonomous IT

ManageEngine pushes autonomous IT further From autonomous ITOps to AI-powered ServiceDesk Plus and Endpoint Central, ManageEngine continues to help IT teams move from reactive management to proactive, automated operations. This month’s updates show how AI can handle routine tasks while keeping teams in control.

Read more https://www.manageengine.com/ai-enhanced-it-management.html

Log360

Log360 now brings together Ask Zia, pre-built security agents and MCP integration to help security teams investigate incidents faster and work across their existing technology stack.

Read more: https://www.manageengine.com/log-management/ai-security/ai-agents-for-security-operations.html

Product Updates

Endpoint Central

ManageEngine has been recognised as a Strong Performer in The Forrester Wave™ for Unified Endpoint Management. Endpoint Central received standout recognition across privilege management, remote control, telemetry monitoring, self-healing and shared devices.

Read More: https://www.manageengine.com/products/desktop-central/forrester-wave-endpoint-management-platforms-q2-2026.html

Endpoint Central strengthens its security credentials Endpoint Central has achieved a 99.6% malware protection rate in AV-Comparatives’ Business Security Test and has also passed its EDR Detection Validation Test, further strengthening its position as an endpoint security platform.

Read More: https://www.manageengine.com/products/desktop-central/malware-protection-av-comparatives-dec2025.html

ServiceDesk Plus

ServiceDesk Plus enhances CMDB capabilities New CMDB enhancements provide improved CI lifecycle tracking from procurement through to retirement, alongside better data quality, baselining and configuration drift detection.

Read More: https://www.manageengine.com/products/service-desk/itsm/cmdb-enhancements.html

ADSelfService Plus

ADSelfService Plus now supports Entra ID with self-service password resets, MFA, SSO and conditional access for cloud and hybrid identities, helping organisations strengthen identity security without requiring additional Entra ID P1 or P2 licensing.

Read More: http://manageengine.com/products/self-service-password/whats-new.html

SharePoint Manager Plus

Gain complete visibility of SharePoint list permissions across your Microsoft 365 environment. Quickly identify unique permissions, recent access changes and overshared content to simplify governance and strengthen security.

Read More: https://www.manageengine.com/sharepoint-management-reporting/list-permissions-report.html

Upcoming Webinars

Healthcare IT: Strengthening Endpoint Security Against Emerging Threats

Explore how healthcare organisations can reduce their attack surface and defend against increasingly sophisticated cyber threats with proactive endpoint management and security. Register now

Building Smarter Network Operations with OpManager Nexus

Learn how organisations can improve network visibility, proactively identify issues and strengthen IT operations with unified monitoring. Register Now! 

That wraps up this month’s Servaplex Spotlight. We’ll be back soon with more updates and tips to keep your IT environment secure and running at its best.

Until next time, stay informed and stay secure.

Best regards,

Servaplex Team