Welcome back to the May 2026 edition of Servaplex Spotlight. 

We're back with the latest updates from the ManageEngine product suite, bringing you the exciting updates and new features.  

Announcement 

ManageEngine extends autonomous AI capabilities suite-wide   

ManageEngine brings autonomous Zia Agents across its entire product suite, and ServiceDesk Plus shifts from AI-enabled assistance to autonomous execution across ITSM workflows.  Read the latest press release   

New Features 

Log360 Cloud

  • A new feature has been rolled out in Log360 Cloud, a native SOAR capability to automate investigations and orchestrate response actions all from a centralised interface.
  • Log360 Cloud now ships with Ask Zia, Agent Studio, and MCP support for enhanced security operations.
    Learn more

ServiceDesk Plus Cloud 

Enhancements 

  • Graph/Table Widgets Enabled for Purchases and Contracts
  • The graph and table widgets are now enabled for Purchases and Contracts dashboards.

Predictive AI features in Releases

Release Engineer Prediction suggests the most suitable release engineer based on title, description, site, group, impact, urgency, and priority, streamlining assignments and ensuring faster processes.

Risk Prediction predicts the risk value for releases based on title, description, impact, urgency, priority, release type, and emergency helping in better assessment of the process to follow. 

Read more 

Vulnerability Manager Plus 

Enhancements 

  • Agent Notification Server EXE now supports 64-bit architecture for improved scalability and performance. 

Issue Fix 

  • An issue with filters in multiple patch views has been fixed. 
  • The issue with incorrect vulnerability detection on Linux caused by epoch version format not being handled in package version comparison has been fixed now. 

Learn more 

Key Manager Plus
 

New Feature 

  • Key Manager Plus can now automate post-deployment actions on Windows and Linux servers. This feature streamlines certificate deployment workflows, improves operational reliability, and reduces manual administrative effort following certificate renewal and deployment. 

Upgrade

  • The BouncyCastle library used in Key Manager Plus has been upgraded from version 1.83 to 1.84. 

Learn more 

This brings us to the end of this month’s Servaplex Spotlight.  

Until next time, stay informed and secure.