Q2 Recap @ Servaplex

As we reach the midpoint of the year, companies eagerly anticipate the opportunities and innovations they have been working on and look forward to what the rest of the year will bring. This is also the time when we begin to see the results of our efforts and the impact of our software solutions on our clients’ success. Servaplex is proud to share these exciting updates on your favourite software solutions.

OpManager

OpManager’s improved alarm management feature helps you manage alerts more efficiently by reducing unnecessary notifications. It automatically identifies and connects related alerts, allowing you to quickly focus on the most important issues. This feature uses predefined rules to correlate similar alarms, helping you see patterns and relationships across your network. By linking related alerts, you can prioritise critical issues and address them swiftly, which helps prevent downtime and improves overall network performance. This streamlined approach ensures that your network remains reliable and efficient, saving you time and effort in managing alerts.

Applications Manager

Applications Manager has upgraded its bundled PostgreSQL database server from version 11.6 to version 15.5. This upgrade includes enhanced performance and security, offering a more efficient and secure experience. The new version is compatible with the latest software, making it easier to integrate with other tools and systems. Additionally, the update simplifies maintenance tasks, ensuring that your database runs smoothly with less effort. Upgrade now to take advantage of these improvements and keep your applications operating at their best.

Netflow Analyzer - ManageEngine - Servaplex

NetFlow Analyzer

NetFlow Analyzer has expanded its support to include 22 new devices from 10 different vendors. This update boosts compatibility and simplifies integration, making it easier for you to monitor network traffic across a wider range of hardware. By supporting more devices, NetFlow Analyzer helps ensure seamless data collection and analysis, providing you with a comprehensive view of your network performance.

Firewall Analyzer

Introducing “Task Audit”, now track every change in Firewall Analyzer! This new functionality records all task-level changes within the software, providing a detailed audit trail of modifications made. Task Audit helps you monitor and manage changes more effectively, ensuring better security and compliance by allowing you to track who made changes, what was changed, and when it happened. This feature enhances transparency and accountability within your organisation’s IT infrastructure.

OpUtils

OpUtils now includes location details in the Subnet Usage Summary and IP Usage Summary reports. This enhancement allows users to view location-specific information in scheduled reports, providing better insights into network resource usage across different locations. By adding this feature, OpUtils helps you make more informed decisions about network management and resource allocation.

ManageEngine’s Solution: BSOD Resolver Tool

On July 19th, a significant number of Windows users experienced Blue Screen of Death (BSOD) errors following a recent update from CrowdStrike, a leading cybersecurity company known for its endpoint management solutions. This unexpected issue disrupted workflows and caused widespread frustration as many systems became unresponsive or inoperable.

In response to this issue, ManageEngine quickly developed a resolver tool to help organisations recover affected systems efficiently. This tool is designed to automatically apply a workaround that addresses the conflict, allowing users to regain access to their systems with minimal downtime.

Key Features of the BSOD Resolver Tool - Servaplex

Key Features of the BSOD Resolver Tool

  • Automatic Resolution: The tool automatically applies the necessary adjustments to resolve the issue. It deletes the problematic file that caused the conflict and restarts the machine to restore normal operation.
  • Broad Compatibility: It works effectively on systems regardless of whether Windows Recovery Environment or Safe Mode is functioning. The tool supports both BitLocker-enabled and disabled machines, ensuring wide applicability.
  • Ease of Use: The tool is designed to be user-friendly, allowing anyone to use it, whether or not they are existing ManageEngine customers. This inclusivity makes it easier for IT teams to deploy the solution across their organisations quickly.
  • Reliability: The tool has undergone extensive testing to ensure its effectiveness and reliability in diverse environments. By using this tool, organisations can alleviate the pressure on their IT teams and restore normal operations with minimal disruption. This proactive approach helps ensure that systems are secure, stable, and ready to meet the demands of everyday business activities.

ManageEngine Cybersecure Roadshow

While we are excited to share our product updates with our customers, we can’t miss this opportunity to remind you about an exciting upcoming event. Save your spot and join us for the ManageEngine Cybersecure Roadshow in Cork and Dublin this September.

ManageEngine CyberSecure Roadshow 2024 - Servaplex

Why Attend?
This half-day event is designed to equip IT and security professionals with the knowledge and tools needed to tackle the ever-evolving landscape of cybersecurity. With an impressive lineup of speakers and an engaging agenda, this event promises to provide valuable insights and actionable strategies.

Key Highlights:

  1. Expert Insights: Learn from leading cybersecurity experts about the latest trends and future directions in the industry. Discover how to protect your organisation from emerging threats and vulnerabilities.
  2. In-Depth Discussions: Participate in discussions on the pressing issues and innovative solutions shaping the cybersecurity landscape. Topics will include threat detection, incident response, data protection, and more.
  3. Hands-On Learning: Gain practical knowledge of advanced security tools and techniques through interactive sessions. Learn how to implement best practices and leverage cutting-edge technology to enhance your security posture.
  4. Networking Opportunities: Connect with peers and industry leaders to share experiences, challenges, and solutions. This is a chance to build valuable relationships with other professionals in the field.
  5. Personalised Advice: Take advantage of one-on-one sessions with our experts to discuss your specific security challenges and explore tailored solutions.

Event Details:
Cork

  • Date: Thursday, September 5th
  • Venue: The Kingsley Hotel, Cork

Dublin

  • Date: Tuesday, September 10th
  • Venue: Royal Marine Hotel, Dun Laoghaire

Don’t miss this opportunity to enhance your cybersecurity knowledge and skills, register now to secure your spot!!

Onward & Upward for Q3 2024

Overall 2024 has been a great year thus far for the Servaplex team. We look forward to seeing what the rest of 2024 holds for us and continuing to help our clients with their IT systems.

If you have an IT Problem then we’ve got the IT Solution, call us on +353-1-2304242 or contact us online for more info!